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How we operate

Unlike other brands that surprise you with hidden import fees, we cover them—worldwide.

No extra charges. No fine print. Just seamless delivery, wherever you are.

Every STROM strap includes a complimentary spring bar tool, because what good is a new strap if you can't fit it?

We made a promise from day one: our customers get everything they need, on the house.

Lug width varies by model — the most common sizes are 18mm, 20mm, and 22mm. You can usually find this by searching your watch model (e.g. “Omega Seamaster lug width”) or by visiting WatchBase.

Still unsure? Reach out — we’re happy to help.

Absolutely. Each STROM strap is precisely colour-matched to each MoonSwatch model, ensuring a seamless, elevated look that honours the original design. We don’t settle for close — we deliver exact.

For UK orders, we offer a complimentary, hassle-free returns service — prepaid and easy to arrange.

For international clients, you're welcome to return your item using any secure shipping method. As always, our team is here to assist every step of the way.

Yes — if your order hasn’t yet been dispatched, we’ll cancel it and issue a full refund immediately. No delays. No fuss.